Originally Posted by
Dr Jabadski
Is 5 days the generally accepted interval to see Marriott points post from Uber rides?
I linked my Marriott and Uber accounts in November 2022 when there was a promotion offering 1000 points for linking the accounts. I didn’t automatically receive the 1000 points nor ride points for an Uber ride a week later. Called Marriott Customer Service, received “Bonus GOODWILL ADJUSTMENT +2,000 Points” and 10 days later “Bonus* UBER-BONVOY BONUS +1,000 Points”.
Took Uber rides 7 days ago and 4 days ago and yesterday, no points posted. My Uber app states “Marriott Bonvoy You’re earning points on rides and food.”
Should I have already received points for the ride a week ago and should I receive points for the other 2 rides in 1 and 4 days? (FWIW as comparison, Hilton points for Lyft rides, for any service level, regularly post within a few hours of ride completion.) Thank you.
Dear Dr Jabadski,
For rides, members only earn Points on Uber XL, Comfort, Black and Black SUV rides.
It may take around 5 business days from taking a qualifying trip to receive the Marriott Bonvoy® Points. If you meets the criteria and did not receive the Marriott Bonvoy® Points after 5 business days, you can submit a request in Uber Help.
Please feel free to contact us if we can be of any assistance.
Best regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]