Thank you for a nice review, Goldorak. I stayed at Mama Shelter Prague this week, it was also my first experience with this brand. I share some of your thoughts, the toiletries are laughable, the welcome amenity was almost identical, and my room was not cleaned until 4PM, when I returned back and had to call them to clean it asap. Your breakfast in Lisbon looks better than the one I had in Prague. What was better: room upgrade from M to L, welcome drink was a really nice French wine, early check-in and late check-out until 2PM without any problem. The bed and linen were great. What I was missing were coffee/tea making facilities, on the bright some, the TV had plenty of free porn flicks

The bar and restaurant were also really good both in terms of quality and price.
I will probably return to Mama Shelter Prague, as I still have a few bookings from their winter sales promo, you just need to be prepared for what to expect. The thing I really do not understand is their price policy: the room rates are on par with Mercure/Novotel, yet you get points like for Ibis.