Originally Posted by
Sleepy_Sentry
I have an upcoming international trip (BER -> EWR -> RTB) on February 4 and need to cancel. The ticket is booked in normal economy (L / W fare classes). When I go to "view cancel options," I am presented with the option to request a future travel credit of 610 EUR.
I would like to do this, but have the following basic questions:
- What is the deadline for requesting to cancel and receiving a FTC? Ideally I would like to wait as long as possible in case United makes a change to the itinerary and I can get a cash refund.
- Do I need to use the future travel credit all at once, or can I use it piece-by-piece?
- UA says change fees may apply when I use the FTC, but none are shown. How do I know what fees, if any, will be charged?
Thank you for your help!
1) Departure of the flight. Check in cut-off time to be safe
2) Assuming this was ticketed directly through United you can use piece-by-piece and will have a new credit issued for any difference. If it was issued by a traditional travel agency, those credits aren't generally eligible for residual credits and you need to use the full value or lose it
3) Would need to check the fare rules for penalties. US originating itineraries have no change fees. I think most European origins don't either, but the fare rules will be the definitive answer.