FlyerTalk Forums - View Single Post - Bugs on Airfrance.com and iOS apps - it's getting ridiculous
Old Jan 15, 2023 | 5:13 am
  #178  
austom
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Originally Posted by mlin32
Not so much a bug but an interesting quirk with the AF App (Android).

I can't import any national/domestic DL itineraries I bought from DL in the US using the ticket or reference n°.

But somehow my CI itinerary (CI ticketed) from AMS to TPE imported into the appli perfectly, with seat assignments etc..

This quirk is down to the reservation (GDS) systems used by each airline. AF/KL use Amadeus, which presumably CI also uses, hence you can import the CI itinerary into the AF app. DL uses its own homegrown reservation system, so any DL only itinerary booked directly with them can’t be retrieved by anyone else.

This is also why if you book for example a KL codeshare operated by DL, you’ll end up with two different confirmation numbers (record locators). Though in that case, both numbers will work in both systems (presumably thanks to some specific work KL/AF/DL have done together on the IT side).
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