Originally Posted by
philipgbaker
When I went to book a ticket for my 15 year old grandson to visit, I discovered SW has all kinds of rules for anyone under the age of 18. First you have to give your info and permission for him to fly. Second they require printed copies of his itinerary. At the airport, you have to go in the ticket line to get an escort pass, then through security with him to the gate and give a copy of the itinerary to the person at the ticket counter. They recommend you stay at the gate until the plane departs, but you staying at the gate does not seem to be required.
I tried calling SW to see if these rules are still in force, but call wait time was over an hour. Does anyone know more about this? Checking with other airlines, and so far others do not have same stringent requirements.
being at that age it depends greatly on the child’s knowledge and experience on what to do. There is nothing wrong with getting an Scott pass and waiting for the flight to board and take off in case there are problems.
do an email to corporate office instead of waiting on the phone
chris Elliot ( travel writer, consumer advocate) has a good site for corporate contact email addresses and phone numbers.