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Old Jan 14, 2023 | 12:32 pm
  #616  
zappy312
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Originally Posted by myownfairytale
When I finally got through, the aeroplan agent said next time to put my “four digit number”’after my aeroplan number and it should prioritize it properly? It seems strange, anyone know what she’s talking about? (She was super great once I got through. Took well over an hour)
She's referring to your PIN number, you'll enter your Aeroplan number, and then a 4 digit pin to authenticate yourself. (But it won't necessarily fix your issue if you have no status)
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