Originally Posted by
Dr Jabadski
Have there been changes to UA SDC procedures recently?
I’m certain that I’ve changed to earlier or later flights the same day, same origin and destination, sometimes different connecting cities, occasionally the night before ticketed morning flights, without additional charge, including when the change is to a different booking class, MANY times.
Changing to a different booking class has never* been free on UA during regular operations. You’d only get it for free in case of IRROPS.
Originally Posted by
Dr Jabadski
I recall reading that within 24 hours (of flight times) all booking classes “even out” or “zero out”.
That hasn’t been true on a widespread basis for years — and it was never 24 hours. It was 4, and then 3, and then closer to 2 — if it happens.
Originally Posted by
Dr Jabadski
Full desktop website errored out twice. Mobile app showed significant additional fares. Just spoke to a UA phone agent and her supervisor, both told me that since there is no “T” class availability in the flights I’d like to change to I would have to pay $196 or $133 to make the change.
That is correct, but T availability may appear at any time. Keep your eyes open.
* since I started flying UA regularly around the time of the CO merger, about a decade ago. I can’t speak to policies before that.