Originally Posted by
ijgordon
Agree that security will be the bottleneck, but on our last trip through in business, while the priority lane was shorter, it was also much slower than the regular line as they only had 2.5 lanes open (the half was the crew lane they would sent people to when it wasn’t filled with crew) vs many more for regular. It took about a half hour and I’m not convinced the regular line took longer.
I can reinforce this statement. The priority lane is definitely shorter, but has less staffing. The last time I went through, one of the two priority agents appeared to be dealing with significant issues with one traveler, meaning we were down to one agent for the rest of the line while the other agent addressed the "issues".