Originally Posted by Soriak

I just returned from the trip to Bangkok. As mentioned in an earlier post, I was deciding between the Park Hyatt, Grand Hyatt, and the Regency as a Globalist with a suite upgrade certificate and plenty of points to burn. I picked the Regency because the suite looked stunning in the photos: a corner room with a free-standing bathtub, floor-to-ceiling windows all around, and a very spacious living room. I'm happy to say that the room and hotel did not disappoint.

I arrived around noon, and the suite was not yet available. In an absolute first, the receptionist gave me a key to a different (standard) room that I could use until the suite became available. Completely unexpected and happened to be very useful after the flight. They also told me that if I needed to checkout later than the usual late checkout, they could also give me a standard room for a few hours (as the suite was again booked). I had an earlier flight, so I didn't make use of this.

The standard room is definitely not a 5-star accommodation, however, and I see why many reviews here are unfavorable. I would not have been happy staying there. The Regency Suite (standard suite you get with the upgrade), however, was absolutely stunning. It looked like you'd expect from the photos but more impressive in person. Take a bath in a free-standing tub in a corner with floor-to-ceiling windows and a view over Bangkok... all for 8,000 points per night (and a certificate). One of the most impressive rooms I have stayed in. I looked at the suites on the websites of Park and Grand, and neither looked particularly appealing.

The staff were friendly throughout, and I visited the lounge briefly to do some work. Someone carried the food I picked from the buffet to my table and also stopped by with sparkling wine for refills (alas limited use since I had to work). I'm sure the food would have been better at the Park Hyatt lounge, but nobody should visit Bangkok for lounge food. I did go to the rooftop bar briefly, but I would not recommend it. It was pretty empty (at a time when you would expect it to be busy), the cocktail was, at best, mediocre, and somehow it was still 500 Baht. For the same price, you can go to Conrad, Peninsula, and Mandarin Oriental -- much nicer bars with excellent cocktails.