FlyerTalk Forums - View Single Post - EVA North America Customer Service Down (12JAN2023)?
Old Jan 12, 2023 | 8:00 pm
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Davvidd
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Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
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Originally Posted by sfo3388
I have been trying to call EVA due to a ticketing issue. (They called me with a warning of cancelling my reservation. Left 800 number as the contact number.)

For entire day, I tried numbers of different US cities, 800 number, even Canada. All got "please all later" message with both Chinese and English options.

What happened? I can wait until Taipei goes online but this all day unavailability is first time.
That is a problem, that I also face and now I have been calling up Taiwan and they handle it instantly all of the time.
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