Originally Posted by
nexus7556
1. Route: GVA-IAD
2. Date: 1/16
3. Fare class: M
4. Y->J
5. # of PlusPoints: 30
6. How many days/weeks in advance ticket was purchased: 5 days
7. How many hours/days/weeks before departure did upgrade clear: Time of booking (PZ9)
A M -> PZ upgrade should be 40 Plus Points, not 30. Unless you were booked in O/A/R instead of M.