Hi everyone! I have the Grand Hotel Victoria Concept and Spa in Menaggio booked for my honeymoon with points, but need to change the dates. It's currently booked May 2-6 and I wanted to change it ideally to May 4-6 and if not, to May 2-4. I called World of Hyatt and they said since there is no availability for those dates, they can't modify the reservation to a shorter stay. I asked if it's a length of stay issue, but the agent just said if she can't see availability then she can't change the booking. Is there any way around this? Would it help to contact the hotel directly?