Originally Posted by
od_sf
I'd be interested in reading recent feedback as well; I have a 3-night stay booked there in May.
Also, would anyone happen to have the direct email for the concierge at the Prince Gallery Kioicho?
The physical plant is lovely. The service, as I interpreted it, was not great if you were not Japanese. I was very turned off by that experience and would never return. The Prestige suites are stunning and the common areas are modern interpretations of the classic, well done and reverent to their past importance and influence.