Originally Posted by RetiringSoon

It’s “ok”. The problem we had when we last stayed here was not really with the hotel but the works outside on the bridge, it was an absolute nightmare to get anywhere near with the car, even to drop off. If you’re travelling by train you probably won’t feel the pain of driving around edinburgh and their predilection for making car driving impossible in the city centre.
The hotel itself was fine, rooms a bit small and no real upgrades have ever been given. Lounge again is “ok” and can get busy for the first hour but most guests use it as a quick stop for a pre-dinner drink and thins out after that.
the front desk are very laid back, almost horizontal at times, which can get frustrating when you have something to say to them.

it’s worth mentioning that I’ve just read they’ve embarked on a huge refurbishment.