FlyerTalk Forums - View Single Post - AC sent award flight cancelled email...but is it?
Old Jan 10, 2023 | 9:31 pm
  #12  
Plumber
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Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,977
I have some Etihad flights booked for Feb 2023 to Maldives (YoW-NYC-AUH-MLE).. in J class. There are no Air Canada flights.

Twice in the past 6 months I got notifications from Aeroplan and Etihad that my Etihad flights have been cancelled. When I looked on the Etihad website they were still selling the flights- same flight numbers, same times, same aircraft.

So I called AP both times and asked them to put me back on the same flights that were “cancelled”. They were able to do so without issue.

Not sure who “cancelled” the flights on me, as AP were unable to tell me anything. But thankfully got it resolved quickly both times.
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