FlyerTalk Forums - View Single Post - Bereavement policy is in effect no policy?
Old Jan 10, 2023 | 8:22 pm
  #28  
carrotjuice
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Originally Posted by uhoo
IIRC when a friend had to do this, SQ simply required the death certificate. I'd assume this hullabaloo is entirely due to Budget Air not knowing what they're doing.
... or SQ's incompetently trained recent agents who make up rules as they go.
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