FlyerTalk Forums - View Single Post - What time does flexichange become available?
Old Jan 10, 2023 | 5:03 pm
  #13  
nzkarit
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Originally Posted by oranjemakker
I didnt check the app as I assumed it would use the original time. Re space being available I asked the Koru agent who said there were seats.

Your point about waitlisting (which seems to be another very grey area) is something I don't understand especially given that flights are full.

Since they don't know until T-30 if there any no shows, and they dont have any clear standby system, this must lead to lower loads especially on the trunk routes where they could presumably carry more pax on a busy day and therefore increase revenue as they would be able to fill every seat.

I know have in the past forgotten to cancel my flexis (and had to pay a fee) not to be obnoxious as I know given the above this can cause someone else to miss out but just genuinely forgot. If they had standby this would be much better. I know I would use it a lot and thereby free up seats on later flights
They have a standby system. Just no customer facing front end. Use it for IRROPs & for Flexi people when ask with enough lead time.
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