Originally Posted by penguinpenguin

I have some questions regarding adding a stopover for an award flight. I am trying to do US West Coast -> Nadi, Fiji -> Auckland (or anywhere in NZ) in a single award flight for two people. I have already booked an SFO -> NAN leg in business for two people. I would like to add a stopover to AUK also in business class, but I've run into some issues. Original flight was booked on alaskaair.com using Alaska miles.

Originally Posted by penguinpenguin

Some update on my experience, I called a second time (queue is much longer in the middle of the day than in the morning) and this time the agent was able to help me book the Nadi -> Auckland leg without issues, plus some new taxes and fees for this new leg. This was without needing to be transferred to the partner desk.

One interesting thing, I am actually traveling IAD -> SEA -> SFO during the domestic portion all in the same reservation. There are direct flights from IAD -> SFO, but it seems like if I am booking the award as a partner flight with Fiji Airways I need to go through Seattle even though there is availability in the IAD -> SFO flight. Not sure why, but it's not so bad.