Originally Posted by
kgruber
I used the "Forgot my password" link to get a new password by e-mail and was able to log in fine with it. I wanted to change my password to something more secure than the one that I was given. I entered that password, then entered the new one (which met all the requirements) twice, but when I submit I get the message "You have entered an invalid password." I've tried a few times and the same thing happens every time. Not sure what I'm doing wrong
Assuming you are on a desktop/laptop, there should be a prompt at the top of the page where you change your password that explains what needs to be in your password (things like a capital letter, a number, etc) and special characters that are allowed