Originally Posted by
Concerto
Why couldn't they have just left it as it was? Why fix something if it's not broken?
Well the old system was messy and complex. Why should I need to use a travel agent (an outdated job if ever there was one) to get the booking class I need? It’s not like you can select it on the website... I remain keen to see the new system introduced. It’s not perfect and the famous LH meanness is in evidence, but I for one find it better than the old one...