Originally Posted by
greenpau
LHR-SFO 9:20am departure, Jan 2023
No PDB. The EU>US Breakfast menu for departures before 9:30 has always been a weak spot, but January is a new all-time low.
Choice of either Egg & Turkey Breakfast Sandwich or Quark and Raspberry Crepe. No third or fourth choice. Crew called it “shameful”.
Side dish was a “Smoothie Bowl” with cranberries and chocolate walnut brownie. Absolutely horrible.
Arrival service was never-rotating choice of Hamburger Wellington or Couscous Vegetable plate with overripe fruit and packaged cookie.
Exact same thing served in Premium Plus.
Such a poor showing. Even my meals on my intra-Europe flights under 2h were supreme to this. Nothing about this aligns to a $12k ticket.
Food selection really scaled back in the UC LHR as well. Cut backs galore.

Wow, that is really bad even for what we have come to expect from United. Wonder if you ping the GS desk with these pictures what they would do / say....
Also, maybe a bit OT, but what food was downgraded in the Club? I was there in Jan 2 and didn't notice any cutbacks yet.
FYI - You posted in the 2022 thread. Maybe the Mods can move into 2023 thread for us all to see?