Originally Posted by
FlyingfromDC
Flew Frankfurt to Washington in Polaris a couple of days ago and video system was not working at all during the entire flight despite multiple efforts to reboot. Purser offered a choice of $150 electronic travel certificate or 7,500 miles as compensation. Took the certificate. Wondering if I was low-balled, or if this is a pretty typical offer these days?
This appears to be the standard compensation these days. I had non-functioning audio for BRU-ORD, and I was offered $150 ETC or 7,500 miles as well.