Originally Posted by
Xiaotung
Beware that the best room this property will upgrade a Diamond member to is a Premium room. According to the front desk, they don't have a standard suite that other hotels upgrade their members to. Instead, they have an Executive Suite which is not a standard suite. That is the reason that suites are excluded from the upgrade pool. In reality, the Executive Suite is just a fancy name and is very average. How do other fellow members think about this tactic?
If you’re not happy, then I’d book a property that will upgrade you.