Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,431
Would be interesting to learn more about what the CFPB did or said. Did they just forward your complaint? Did they review Amex’ response and concur? Did you try to tell them that it was (IYHO) not fair that Amex could vaguely allege T&C violations without providing details?