Originally Posted by
eh220160
Had a stay booked for early March - just seen that they are now not accepting reservations until 13 Mar but have received no comms from the hotel... I since called IHG asking to be moved to another date and they have now just cancelled my original reservation... Great.
I'm afraid that's the general - loathsome - practice of IHG in this case.
I unfortunately had to suffer the same fate when the Kimpton Mallorca was not ready for reservations.
I had a conversation with the hotel GM, who told me that hotels have no control over such cancellations, fully managed by IHG.
I hope that my reservation in March at InterContinental Rome will not be canceled as well. 😬