Originally Posted by
Happy Traveling Consultant
Not sure - but I'm doing the same thing. REALLY ticked off about this process. My Chase banker literally told me to apply for the Bold to get the Ritz card, but that I'd need to wait a year. Waited a year and now not an option, so going to try the change to Bountiful, followed by an attempted change to the Ritz in 2 weeks. If it doesn't work, will downgrade the Bountiful back to Bold to avoid the annual fee. What an utter waste of a 5/24 slot...
You probably know from my previous writings that I was told to get the Bold to PC after one year. Then through here learned Bold doesn't work. But it was too late. So I tried and tried and tried, jumped through all the hoops, increase c/l to 10k wait 24 hours, 48 hours 72 hours, 2 weeks, 30 days, 30 days and a day, a statement cycle, statement cycle and a day, statement cycle and a week, 2 statement cycles, escalate case, increate c/l to 11k, HUCA, HUCA, HUCA, write letter to exec offices, etc... and nothing worked. Should have did it last month, because rep said she had an upgrade offer last month. So did it without any offer, now to see if I can PC when the card comes.