Originally Posted by
nussle
I put this here because generally SAS is absolutely bloody terrible, I have had some really loathsome flights with them and during covid the airline really hit bottom with service and staff behavior that I could not explain except perhaps they were scared. I swapped to TK/LH for a lot of my flights over that period as TK/LH was actually operating in a normal manner.
The checkin staff, there is one that is really unpleasant in ARN and I do my best to avoid her otherwise the rest are ok.
But, give credit where it is due, that was a fantastic flight and I really hope they do not mess up the return so I can stop wishing I had status on ryan air and start using my hub airline again.
I just stepped off SK932 from Los Angeles, and again a rather postive experience. An absolutely full flight, but the food was good, and the staff very nice and pleasant. OK, they are neither Japan Airlines nor Cathay Pacific, but I'd be quite happy to select SAS business class again going on a route that I need. That is quite a carve out, as I don't see them returning to Tokyo any time soon.