Originally Posted by
mrleighton
Are *G members eligible for CPU on United flights? I'm a *G (Krisflyer) but whenever I fly on United, I don't get put on the CPU / upgrade list. I spoke to customer care and they said that it's a system automated process and they can't do anything. However one time I spoke to an agent at the EWR United Club and I was manually put on the list. I was subsequently upgraded to Business.
Grateful for any thoughts because customer care is not helpful.
THank you!
Welcome to FT1
CPU is only for United's own premier members. As *A Gold, you are eligible for UC access. Your past experience with CPU may be a mistake.
I flew Air New Zealand recently. The only treatment for *A Gold is the early boarding and lounge access. I had to pay for a more spacious economy seat. ANZ does not have FC seats on A320.