Originally Posted by
dannysporea
Is a fee still being charged for award ticket changes of tickets not originating in the US less than 31 days from the original travel date?
Or cancellations/refunds less than 31 days from the original travel date?
I thought they were getting rid of these fees, but here is what I see in the fare rules if I try to book an award ticket in March originating in CUN:
They're gone (
https://www.united.com/ual/en/us/fly...ticketing.html).
If you search the opposite direction originating in the US (EWR-CUN), it still shows the close in cancel/change fees in the fare rules too. IIRC even most of the "no change fees" fare rules still had the original penalty written in the fare rules with an emergency override text of all penalty fare rules. Given that the fare basis (YSM)/designator(XC33VO) the website is generating those fare rules from isn't even consistent with what is imprinted for the basis/designator on an award ticket anymore, I'd say it isn't pulling the most current information in.