Originally Posted by twitch76

Thanks for answering.

Clearly, I disagree with your assessment of my remarks.

Incidentally, I agree with absolutely everything else you wrote in this post.

I wish you’d go back and reread my posts and attempt to understand my remarks in the light that they were intended. I thought I did veritable linguistic backflips to ensure that my comments could not be read as blaming pax who were caught up in this.

Since it apparently has not been clear, let me spell it out plainly: passengers are not at fault for either the weather event or Southwest’s failure to recover from the weather event.

Regardless, thanks for answering.

Originally Posted by Bear96

You have done everything you could have in that regard IMO. And I agree with your general point, but have been hesitant to post because, well, you see the reaction. People are going to hear what they want to hear.

Perhaps the answer is some sort of mandatory travel insurance with every airline ticket purchase. If the risk is spread that much it should only be a couple of dollars per ticket, I would think.