FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)
Old Jan 3, 2023 | 6:25 am
  #1809  
scubadu
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Originally Posted by meechyathere
Absolutely. But if the terms and conditions change, the new terms cannot be retroactively applied to previous years, i.e. in an audit.
AA and/or the guy himself would only be to blame if they knew of impending changes yet continued to market towards a category of businesses that would not qualify under future terms.

That said, I can hardly imagine it being a problem if, from year to year, the three traveling employees change.
I'm not sure its fair to assume that a run of the mill sales rep would be aware of impending changes to a program in a future year.

The points and miles game is ever changing. Nothing is static, you have to adapt, improvise and overcome...

Regards

Last edited by scubadu; Jan 3, 2023 at 6:55 am
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