Originally Posted by
meechyathere
Absolutely. But if the terms and conditions change, the new terms cannot be retroactively applied to previous years, i.e. in an audit.
AA and/or the guy himself would only be to blame if they knew of impending changes yet continued to market towards a category of businesses that would not qualify under future terms.
That said, I can hardly imagine it being a problem if, from year to year, the three traveling employees change.
I'm not sure its fair to assume that a run of the mill sales rep would be aware of impending changes to a program in a future year.
The points and miles game is ever changing. Nothing is static, you have to adapt, improvise and overcome...
Regards