Originally Posted by
aks120
On leaving the CCR today having written a lot in this thread about what I don’t like about the lounge, I questioned why I keep aiming for GGL status - it is the majority of the staff in the CCR who greet you like a long lost family member! Other than Rona - that is what is missing for me from the Chelsea but hopefully that should come with time!
Regards
aks120
Yes, I was very glad Rona had made the move, but for her and the other "old guard" people from the T7 CCR, I could see that at least in the first couple of weeks (did not come since), it was not a very happy move and that the new management was not doing things in way which they felt worked well for them either, with disastrous shifts, etc. I think that unfortunately, without good management, it is a lot harder to get people who want to stay and get attached to regular passengers they see every few weeks.