FlyerTalk Forums - View Single Post - British Airways and American Airlines Chelsea Lounge - JFK Terminal 8 [2022-2024]
Old Jan 2, 2023 | 6:35 am
  #557  
orbitmic
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Originally Posted by aks120
On leaving the CCR today having written a lot in this thread about what I don’t like about the lounge, I questioned why I keep aiming for GGL status - it is the majority of the staff in the CCR who greet you like a long lost family member! Other than Rona - that is what is missing for me from the Chelsea but hopefully that should come with time!

Regards

aks120
Yes, I was very glad Rona had made the move, but for her and the other "old guard" people from the T7 CCR, I could see that at least in the first couple of weeks (did not come since), it was not a very happy move and that the new management was not doing things in way which they felt worked well for them either, with disastrous shifts, etc. I think that unfortunately, without good management, it is a lot harder to get people who want to stay and get attached to regular passengers they see every few weeks.
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