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Thread: Delayed Baggage Compensation Question
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Old Jan 2, 2023 | 4:11 am
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Originally Posted by Urban Sun
Obviously she had to purchase various replacement items which she didn't feel were excessive but considered essential. We actually waited several days before replacing but given the length of time it took to get her bag back she had to purchase several items of clothing, cosmetics etc. Anyway, the total came to around £350 and we submitted the claim to BA with all receipts included. BA have now responded saying they are compensating only £42.
I think we would need more details from BA's communication back on the £42, this isn't what normally happens. Maybe BA regard EDI as her home, for example, rather than that she is away from home?
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