Originally Posted by
storewanderer
I would be pushing for "FULL" replacement value. I packed 4 button down dress shirts that I picked up on clearance sales for $15 each over time. But Southwest lost those. Southwest probably thinks they owe me $60 less 2 years of depreciation on the shirts so almost nothing. Problem is, now it is Sunday night at 5 PM and I have to be at a client tomorrow morning. It is Southwest's fault I now have no shirts for this week. I have one hour to go find some shirts, shoot, the shirts are $45 each. Well, sorry, I need 4 shirts now, mall closes at 6 PM since it is Sunday, so I am buying. And I am telling Southwest I need $45 reimbursement per shirt since that is what I paid for the replacements. Bad enough you have to waste your time re-accumulating your items, let alone having them try to say they only want to offer you 70%.
Are your bags lost, or delayed? An airline's compensation responsibilities are different for delayed bags versus lost bags:
"What are airlines’ responsibilities when your bag is delayed?
"Airlines are required to compensate passengers for reasonable, verifiable, and actual incidental expenses that they may incur while their bags are delayed - subject to the maximum liability limits.
"Airlines are not allowed to set an arbitrary daily amount for interim expenses. For example, an airline cannot have a policy that they will reimburse a passenger up to only $50 for each day that a passenger’s bag is delayed."
Source:
https://www.transportation.gov/lost-...amaged-baggage