FlyerTalk Forums - View Single Post - AC sent award flight cancelled email...but is it?
Old Jan 1, 2023 | 8:07 pm
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frmnj
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Thanks, very helpful. Is Coupon status "Airport Control' normal?

Originally Posted by canadiancow
The colors of status codes are useful. A good example is https://www.flyertalk.com/forum/34337164-post443.html

No color means it's confirmed and the same as when booked.

Green is fine, but could use someone clicking the "acknowledge" button.
Blue is waitlisted (i.e. you're not confirmed).
Red is bad.

HK would have no color, TK is green, because there has been a schedule change, but nothing is cancelled, it can be flown as is, or you can acknowledge it to move it to HK.

If there's no coupon status or fare basis, that means either:
1. It's a bug on my end (less likely, but not impossible).
2. It's not ticketed properly, or the coupons are not associated properly. You could call Aeroplan and ask them to verify that the coupons are all properly associated to each segment. Someone had this issue before, and after pushing a bit, they realized there was a broken association, which was easily fixed.
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