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Thread: AC sent award flight cancelled email...but is it?
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Old Jan 1, 2023 | 6:50 pm
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frmnj
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Originally Posted by RangerNS
Check https://www.cowtool.com/ to pull some tech records.

And not worry about it for sever days until the holiday traffic dies down.

Thanks, checked on cowtool. All the LOT segments status shows as "TK". I guess that is somewhat reassuring? One intra-Europe OS segment says "HK". Maybe that's the segment that is triggering the issue, because somehow the Austrian segment needs to be manually confirmed as a valid (it is indeed valid) connection because there was a schedule change with the first LO leg?

Also Fare Basis column with the OS leg (from North America to Europe) has an alphanumeric code in it, and Coupon column says Airport Control. For the return flight, both the Fare Basis and Coupon columns are blank, How do I interpret this?
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