FlyerTalk Forums - View Single Post - Hilton Honors Diamond Desk Reviews and Experiences: The Definitive Thread

Jan 1, 2023 | 4:50 pm

#1250

infoworks

Join Date: Apr 2005

Location: Sydney, Australia (from time to time)

Programs: QF-LTS & P, SQ-TPPS, IC-RA, HH-D, *wood G, Others

Posts: 1,729

Quote:

Originally Posted by rbsq123

Anyone knows the opening hours of the Diamond Desk (US Central time)? Is that 24/7 or are calls redirected to a regular agent outside of certain hours?

I think they are 24/7. Most of the "desks" are worked by staff from their home on different hour shifts.

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