Just spent 90 minutes mostly on hold and they would not exchange or extend the cert expiring today. They did however give 10k points, citing its 'worth $135" if i were otherwise going to purchase points. It does not appear chase is covering anything as the points posted as such, perhaps thats because according to them, I could not use the award for a stay tonight, albeit still shows as available in my account, and I presume it will not as of 11:59 tonight. They should maybe consider making it more transparent "not eligible for stays beginning the night of 12/31/22, instead of 'expires 11:59 pm 12/31..."

"12/31/2022
IHG One Rewards Goodwill
10,000 pts"