FlyerTalk Forums - View Single Post - UA award booking questions / issues / experiences for Air India (AI)
Old Dec 30, 2022, 6:17 pm
  #33  
Lux Flyer
 
Join Date: May 2017
Posts: 2,301
Originally Posted by sam007
Guys - can somebody reiterate their experience snagging award tickets on air india? The only one I ever found was a phantom award for a flight that doesn’t exist, looking for NYC to BOM. I see they are starting a non stop in Feb too. Thanks
Air India runs into problems with phantom award availability moreso than other *A carriers, IME. As I also recently discovered, their system aggressively flags and cancels duplicate bookings for the same flight, usually within a minute of it being created (most of the time before it can even be ticketed). So if you're holding a reservation with another carrier (LH, AC, revenue ticket direct with AI etc), for the same flight you're now trying to book as an award with UA, it will almost certainly fail until those other reservations get cancelled out.
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