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Thread: Korean Air (KE) Award Availability and Redemption
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Old Dec 30, 2022 | 9:57 am
  #4  
jsguyrus
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Originally Posted by durberville
Keep trying to book KE award, verified space on ExpertFlyer and DL, and after payment it fails with error code 1990. Called AS and they say it's not available, which can't be right because it doesn't work on any flight I try.

Anybody know what's going on?[/QUOTE


Did you ever figure this out? I am having the same issue but with Cathay/KE combo. Alaska customer service says there are no seats and therefore error message and that it takes some days for these airlines to update their inventory with Alaska. SO frustrating after being on hold for hours multiple times and scouring their website daily for over a month!
This is happening on Korean, Condor, LATAM and some other partners. Alaska says it is a communication lag so we see seats that are actually no longer available. I'm skeptical.
Last edited by dayone; May 19, 2023 at 4:36 pm Reason: Fix quote syntax.
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