FlyerTalk Forums - View Single Post - Cathay Pacific (CX) Award Redemption, Booking and Availability (2019-2022)
Old Dec 29, 2022 | 9:32 pm
  #2297  
Midnightcat
 
Join Date: Mar 2020
Programs: Aeroplan 25k, Marriott Bonvoy Gold
Posts: 14
Originally Posted by metoometoo
Booked 2 Biz class from TPE to HKG, stopover, HKG to YVR

Able to select seats for all segments. Checked the next day and TPE to HKG segment showed "Ticket not issued"
I called Cathay Pacific and was told there was not a problem and the tickets were issued. CX even sent an email for the 2 e-ticket numbers. I called Alaska Airlines and was given the same 2 E-ticket numbers as Cathay

Do i need to be concern?
There were some messages exchanged earlier in this thread between alfrie and fumoffu about this. I have YYZ-HKG-NRT and the first segment showed "Ticket Not issued". When I got the ticket from Cathay it had two ticket numbers on it. From alfrie and fumoffu messages, it seems that may have been why the glitch. I added the reservation to my Asia Miles account and both segments say confirmed. Only in manage booking does it say ticket not issued. If your credit card got charged, have PNR and ticket number plus confirmed with both AS and CX, I say nothing to be concerned about.
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