Originally Posted by 777 global mile hound

Hotel has new improved management.
I’ve had no issue with the hotel taking care of any request or preference once reaching out
They were good to me.But after 25 years a good handful of the hospitality team know me from other area hotels and really try to please and go the Xtra mile.

it is a hotel that one needs to reach out to in advance as it’s an old meets new and very busy property which can lead to a somewhat quirky room allocation