Originally Posted by
thatguy47
I’m having the same issue. My account is 10+ years old and I haven’t purchased any points this year. Tried multiple cards and it still won’t work. Hyatt customer service is not helping either. They just tell me to contact my credit card provider.
World of Hyatt Concierge
I have the same issue with purchasing Hilton points now and believe it or not Southwest points last year. No matter what credit card I use or what combination of name/address I put in I get the same error, "
There was a problem with your credit card information. Please try again or try a different card". I know Points.com handles these transactions and getting any answers from them or Hilton or Southwest is fruitless.
Has anyone had a solution to getting past this error message??