Originally Posted by
binman
Flew J on Dec 6th and nothing. I claimed after 7 days and the email I got back was as follows
Your claim has been passed to QANTAS for validation and we will email you once your claim has been confirmed. Claims can take up to 8 weeks to be processed.
You can check the status of your claim by logging into your account:
In my experience booking which are not eligible still post on my account but are clearly marked not eligible.
We are in the same situation, date and email. Suppose we have to wait. Was wondering if there was a way to chase/expedite it?