Cabin Pet Record Locators / Reservations (why bother?)
Hi! We have a small 14 lb dog that travels with us often. We always call ahead and make a reservation for him and the rep gives us a "pet record locator". Never any issues.
On a recent trip this week at check in, the agent let us know that we just made it as he was the fifth pet and that the pet record locators don't really matter as it's "first come, first serve" at check in when it comes to cabin pets (limited to five)
Ie. If we call ahead, make a reservation for our dog and arrive to check in one hour before our flight and five other passengers arrive with cabin pets. We won't be able to fly.
Asked another check in agent today and they confirmed it for us.
Curious what the point of the whole pet record locator / reservation system is, if it just defaults to first come first serve.
Should we not bother for future flights and just arrive early?
Appreciate any insight or advice!