Originally Posted by
zappy312
What they said are "guidelines", the Montreal Convention and APPR (and tariff) go beyond that. The actual limit is about 1300 SDRs ($2300 CAD) for expenses incurred, and then the same amount if the bag isn't found within 21 days. Don't let WestJet cap you with misleading information, the CTA should make this an open and shut case if WS won't pay. I wouldn't buy luxury items, but reasonable and customary replacements for what's in your bag should be paid out.
Thank you. I'm not sure what is considered "luxury"... Some of the things in our luggage were not cheap. We tried to be careful and purchased most of our clothes from Winners, but a jacket from Lululemon. Also, we needed a bathing suit at the hotel, and getting one from the hotel wasn't cheap: $70. Thoughts?