Originally Posted by
baz2277
Hi all,
Just pondering what information the flight crew have on an individual passenger when they board?
Do they know how regular a customer you are? Are there notes on your file eg meal preferences/drink preferences if you HAVE flown with them before especially in First (and maybe Business)
Whether you paid for your seat or whether it was an upgrade?
Was it paid for with miles?
Just a thought!
Happy Christmas to all - these forums are great and i've found some very useful information from them so thanks to all who contribute!
I saw my profile a couple years back and from memory they can see seat and drinks preferences if it’s updated on your skywards profile. They would know, roughly, how often you fly based on status but I did not see detailed info on individual flight and class (although I think this can be pulled up by the purser). They cannot tell who has paid cash for their seat or used miles, unless of course it is done onboard.
The one thing that did stand out for me is if you’ve made an onboard complaint, it is noted. Not sure how long it stays there, but my one colleague I was with is quite the moaner and we had a good laugh about his “notes”.