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Thread: Hyatt Place reservation cancelled by unknown people
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Old Dec 21, 2022 | 7:30 pm
  #4  
bulletin2007
10 Years on Site
 
Join Date: Jan 2014
Posts: 141
Originally Posted by js1993
What happened? Did they have another room for you or are they sold out?

Could be shenanigans if the hotel was sold out and they're trying to avoid paying compensation.
Seems not overbooking issue. The front desk reinstate my stay. However, the bill showed that I still used points and have to pay some taxes+fees (total $34.49). Now I'm in hyatt ziva cap cana in Domincan Republic (luckily, this one was not cancelled). I'll contact Hyatt when I get back to US.
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