Originally Posted by
GabrielExea
Just a datapoint - May be useful to some or not - But I had failures for about 10 times, having read someone suggesting I should push in firmly and down hard on my passport when using E-gates.
Instead, the last three times I've done the opposite, resting my passport relatively gently and not necessarily pushing it all the way in and been admitted all three times. Once, I did have to insert it slightly further, but it worked the second time.
Worth considering perhaps!
I've similarly improved my success rate (at both EDI and T5) by not pressing down as firmly - think I read that one here!