Originally Posted by tuonopepper

Well I should have known there would be a twist.

Manged no sleep and the early BOS/JFK with Delta, AIrbus A220, very nice short flight, bag checked through to LHR. Great, took the eldest into Manhattan for a whistle stop tour and lunch and dinner on BA then back to JFK and a chat with VS to see if they could improve on our seating options - 'We don't have a booking for you'! Now I'm mildly confused at this point as I have boarding cards for the VS4 and baggage tags of two suitcases also heading for the VS4. After much discussion with some pillock of a supervisor at Virgin that I so nearly lost it with it turns out they had received an email from their management chain telling them to cancel the bookings of all the ex BA passengers!!

Apparently BA had been pinching VS inventory that wasn't there and they didn't like it so cancelled all the BA PX that had been rebooked with them, OK, fair enough, where's my bag - not sure we'll have to find it and sent it to domestic baggage reclaim, could be a couple of hours........back to Terminal 8 we go, no BA supervisors about, only 1 person capable of rebooking, big queues - turns out a number of people had been booted off VS, some even ejected from AF also. Anyway, eventually get plan C, now leaving tomorrow night on Iberia to Madrid then into LHR next morning and we were lucky, still massive issues with people being told Friday, Saturday etc - lost count of the number of people I told that it wasn't true when BA said they couldn't book them on different airlines and to claim EC261.

Another night, another Hilton, another dinner on BA, let's see how tomorrow goes. I'm interested in home people would handle the BA/VS debacle, my initial thought is as i had a boarding pass, bags checked through and VS cancelled the ticket it might be worth a 'denied boarding' claim?